Drive sales using chat
by Admin
Posted on 14-11-2022 10:46 AM
Free version is available. Buy paid versions to remove hubspot branding. *starter: €38. 05 ($45) per month
*professional: €676. 48 ($800) per month
*enterprise: €2705. 92 ($3200) per month
*all paid versions include many other tools as well
pro tip: you can designate office hours using the software solution to let your site visitors know when you’re available to chat with them. Image via pure chat
pure chat provides you with one of the finest ways of adding live chat functionality to your website.
With it, you can seamlessly start connecting with your audience in real-time and have meaningful conversations to drive your lead generation and sales.
Support clients the premium way
Everywhere is here
be where your customers are
connect with your customers reaching out from various channels. Chat with them just like they would chat with friends. Single app to multi-channel support
communicate with your customers using their channels, just like they would chat with friends.
Chatting finance in every channel
let your clients reach you wherever they are, however they prefer, and at any time. Be where your guests are
provide multichannel customer service and connect with your guests the way they like, anytime they want. Be where your students are
provide multichannel customer service and connect with your students the way they like. Messenger
— signable (@signablehq) january 22, 2018
hey @livechat i just wanted to let you know how great your service worked for
When you are logged into wordpress. Com, click on the blue and white “?” icon in the lower right corner to access all of our help resources. Then, click the contact us button. Type your question in the box under “how can we help?” and press chat with us to begin the chat session. Alternatively, you can contact us here. Chat is available for users who are an administrator on the site. If an editor tries to contact us on chat, they will only see the email us option. Chat is currently available 24 hours a day from monday to friday for customers with our annual premium, business, and ecommerce plans or our legacy pro plan.
Convenient inbox to keep all customer communications in one place, with channels, tags, and automated conversation routing; if you enjoyed the service and would like to unlock more features, you have three options: business plan with $39/month for messaging: website product, sales, and support. Automation plan with $109/month for advanced messaging: lead qualification and nurturing sequence, onboarding campaigns, and analytics. Premium plan with custom pricing. Within this plan, you get expert traction and dashly implementation specialists to help you set up advanced messaging with your potential and current customers. The only limit set is the number of emails you can send per month. But it can be increased on demand.
Another important reason to include live chat on your website is to improve the customer experience. Chat support offers some unique benefits that phone support simply can't match. One of the biggest pain points for customers is being placed on hold for too long. Chats may have slight lulls in the conversation, but they never include a for mal hold because reps have additional time between responses to research and prepare a solution. This dramatically improves the customer experience because it essentially eliminates holds altogether.
live chat support is a great opportunity for businesses to make a more personal connection with customers. It allows support teams to anticipate questions and offer help when and where customers need it, helps boost ecommerce sales, and reduces customer wait time. It’s also one of the fastest-growing support channels. More than four times as many zendesk customers are using live chat than they did five years ago, according to the zendesk customer experience trends report 2020. Let’s describe the unique ways in which live chat support contributes to a better customer service experience, and why one support leader nominates it to win most authentic 1:1 support channel.
Today, we’re proud to release the findings from our new live chat support study, which includes the results of how 1,000 websites use chat to better serve their customers. The study, which involved companies based in the us and europe, includes both business and consumer-facing websites. To keep the study fair, we only initiated a chat during a website’s support hours and only when chat was available and online. During each chat, we only asked questions that were specific to a business. For example, ecommerce stores were asked questions about shipping and handling, while software companies were asked questions relating to free trial offers.